pillars of excellence awards

Celebrating Excellence: 2025 Pillars of Excellence Event

Every year, the Pillars of Excellence celebration brings the entire Flaherty & Collins team together for a moment that is both meaningful and memorable. It is a day when we pause, look around the room, and recognize the people who breathe purpose into our mission and bring our communities to life. This year’s event was no exception. It was a testament to the dedication, compassion, and quiet strength that power this organization every single day.

From the opening remarks to the final round of applause, the celebration reflected something deeper than awards. It reflected a culture built on respect, service, and an unwavering belief in each other.

Celebrating the Values That Shape Us

Our five core values—Diligence, Winning Mindset, Respectful Team Player, Humbly Confident, and Integrity—are more than words. They are the compass points that guide how we show up for our residents, our teams, and our communities.

This year, leaders across the company took the stage to honor those who exemplified these values in truly extraordinary ways.

Diligence

  • Medalists: Julian “LJ” Littlejohn and Colleen Rego
  • Champion: Dan Huff

Winning Mindset

  • Medalists: Kaitlan Harber and Madison Mullenbach
  • Champion: Brittany Lerch

Respectful Team Player

  • Medalists: Tracy Becker and Deron Kintner
  • Champion: Logan Treaster

Humbly Confident

  • Medalists: Brandie Hines and Josh Marsh
  • Champion: Rebecca Fending

Integrity

  • Medalists: Clarissa Hehman and Chris Grosselin
  • Champion: Billie Butts

Overall Core Value Champion

  • Rebecca Fending

Hearing the stories behind each medalist and champion reminded us that leadership takes many forms: sometimes bold, sometimes quiet, but always rooted in character.

Honoring Excellence Across the Organization

Throughout the afternoon, additional awards highlighted the wide-ranging impact of our team members.

Million Dollar Club

Leasing professionals across the company reached extraordinary sales milestones this year, from $1 million to more than $31 million in leases. These achievements reflect not just numbers, but trust, service, and meaningful connections with residents. Special recognition was given to:

  • Platinum Club: Brad O’Connor, Kristina Kosa-Connolly, and Courtney Holschuh
  • Diamond Club: Bayyinnah Germany

Affordable Housing Excellence

  • Gold: Melissa Dixon and Diane Rathburn
  • Silver: Tamara Lee

Construction Awards

  • Field Employee of the Year: Greg Morris
  • Innovation Award: Lauren Baker
  • Safety Pillar Award: Eric Skaggs
  • Mentor of the Year: Erin Schwedler
  • Corporate Employee of the Year: Billie Butts
  • Emerging Leader of the Year: Jonathan “JD” Dominguez

Property Management Awards

  • Leasing Professional of the Year: Ceon White
  • Assistant Property Manager of the Year: Toni Ontiveros
  • Maintenance Technician of the Year: Kevin King
  • Maintenance Supervisor of the Year: Louis Beilouny
  • Property Manager of the Year: Maddy Mullenbach

Customer Experience Awards

95% Club and 100% Club honorees were recognized for exceptional secret shop performance, demonstrating professionalism, connection, and genuine care for residents.

A Celebration Rooted in Purpose

As the afternoon came to a close, there was a shared sense of pride in the room. Not just for the accomplishments celebrated, but for the spirit behind them.

This event is a reminder that excellence at F&C is not defined by one moment or one person. It is woven into the everyday interactions, the acts of teamwork, the resilience during challenges, and the commitment to doing what is right, even when no one is watching.

Every nominee, honoree, and team member plays a part in building communities that feel like home. And that is something truly worth celebrating.

Here’s to another year of purpose, growth, and shared success at Flaherty & Collins.