Flaherty & Collins Properties is proud to announce it has been recognized as a 2025 Top 10 Operator in the annual Resident Choice Awards by Opiniion, a leading resident satisfaction and online reputation platform.
The Resident Choice Awards are uniquely prestigious in the multifamily industry because they are not determined by an application or a panel of judges. Instead, winners are selected based entirely on resident feedback and data-driven performance metrics gathered throughout the year. Ranking in the Top 10 underscores Flaherty & Collins Properties’ commitment to providing an unparalleled living experience across its national portfolio.
The Opiniion scoring algorithm evaluates operators on key resident touchpoints, including:
- Tour Experience: The first impression for prospective residents.
- Move-In Process: Setting the tone for a positive residency.
- Maintenance Performance: Ensuring timely and quality service.
- Overall Resident Satisfaction: Daily engagement and responsiveness.
In addition to the corporate-level Top 10 Operator ranking, several Flaherty & Collins properties also secured individual honors for excellence in specific categories like Best in Maintenance and Best in Tours. This includes standout performances by The Depot at Nickel Plate and The Cove, which both ranked highly in their respective service categories.
This latest accolade adds to a banner year for Flaherty & Collins Properties, following our recognition as a 2025 Top Workplaces Industry winner.
For more information on the Opiniion Resident Choice Awards and to see the full list of winners, visit Opiniion.com.